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13

HELP DESK SPECIALIST - PulseCare, Point of Sale Application

http://jobsearch.monster.com –

MI-Ann Arbor, RESPONSIBILITIES AND DUTIES Provide technical guidance of Level 1 and 2 Help Desk Associates · Provide technical training and mentoring to the PulseCare Help Desk Associates · Manage the Level 3 technical escalations and train PulseCare Help Desk Associates on how to resolve issues · Document resolution for escalated issues and communicate to the PulseCare team · Assist PulseCare Team Leads in coa

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johnsonhicks
Submitted by johnsonhicks 30 weeks 4 days ago on Tech Jobs
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